AVINOFY Shipping Policy

Last Updated: September 5, 2026

At AVINOFY, we are committed to providing a smooth, reliable, and transparent shipping experience. We currently offer free shipping throughout the United States.

Because our products may be fulfilled from different inventory locations depending on product availability, delivery times can vary by item. The estimated delivery timeframe applicable to your order will depend on the product, fulfillment location, processing time, and carrier.

• Shipping Locations

AVINOFY currently ships to customers located within the United States.

We do not currently offer international shipping.

• Shipping Cost

Free shipping is provided on all orders.

There are no standard shipping charges added to your order at checkout.

• Order Processing

Orders are generally processed within 1–3 business days after the order is successfully placed and payment has been authorized.

Processing time refers to the time required to prepare your order for shipment and is separate from the carrier's transit time.

Orders placed on weekends or US holidays will generally begin processing on the next business day.

In certain circumstances, processing may take longer because of product availability, unusually high order volume, or other operational factors. If a material delay affects your order, we will provide appropriate notice.

• Estimated Delivery Times

Delivery times vary according to the product and its fulfillment location.

Items Fulfilled from US Inventory

Products available in our US inventory may typically be delivered within approximately 2–3 business days in transit, following order processing.

Items Fulfilled from Outside the United States

Certain products may be fulfilled from inventory located outside the United States. These products may typically require approximately 10–12 business days in transit, following order processing.

Because delivery times can vary by product and fulfillment location, the estimated delivery timeframe may differ from one item to another.

Please rely on the estimated delivery information provided for the specific product or order.

All delivery timeframes are estimates and are not guaranteed unless expressly stated otherwise.

• Tracking Information

Once your order has been shipped, we will send a shipping confirmation email containing your tracking information when tracking is available.

Tracking information may take some time to become active after the shipment is handed over to the carrier.

You can use the tracking information provided to monitor the progress of your shipment.

• Orders Containing Multiple Products

If an order contains multiple products, the products may be shipped in separate packages.

This may occur when items are fulfilled from different inventory locations or through different shipping services.

As a result, products from the same order may arrive at different times and may have separate tracking numbers.

You will not be charged an additional shipping fee for multiple shipments.

• Shipping Delays

While we make every reasonable effort to meet the estimated delivery timeframe, circumstances outside our reasonable control may occasionally cause delays.

These may include:

• Severe weather or natural disasters

• Carrier disruptions or transportation delays

• Holidays and periods of unusually high shipping volume

• Transportation or logistics disruptions

• Product availability or fulfillment delays

• Incorrect or incomplete shipping information

• Customs, import, or transportation processing for products fulfilled from outside the United States

• Other unforeseen circumstances affecting fulfillment or delivery

If we become aware that an order is unlikely to ship within the timeframe represented at the time of purchase, we will contact the customer regarding the delay and, where applicable, provide available options concerning continued fulfillment or cancellation/refund.

• Lost, Missing, or Damaged Shipments

If your shipment appears to be lost, significantly delayed, or arrives damaged, please contact us at avinofy@gmail.com as soon as reasonably possible.

When appropriate, we may investigate the shipment with the applicable carrier or fulfillment partner.

Depending on the circumstances and the outcome of the investigation, AVINOFY may provide an appropriate resolution, which may include a replacement or refund.

For damaged items, please retain the product and original packaging until we advise otherwise. We may request photographs or other information necessary to investigate the issue.

Please note that a tracking status showing “Delivered” may require additional investigation before a replacement or refund can be issued.

• Incorrect or Incomplete Shipping Information

We kindly ask customers to carefully review their shipping information before completing an order to help ensure smooth delivery.

If an incorrect or incomplete address is provided, please contact us at avinofy@gmail.com as soon as possible. We will do our best to assist with correcting the information before the order is shipped.

If the customer is unable to provide the correct shipping information in time, or if our team is unable to identify the issue before the order has already been processed or shipped, we sincerely apologize for any inconvenience this may cause.

Once an order has been shipped, we may not be able to make changes to the delivery address. In such cases, we will still do our best to assist and determine what options may be available based on the circumstances.

We appreciate your understanding and patience.

• Carrier Delays

Once an order has been transferred to the shipping carrier, certain aspects of the delivery process are outside AVINOFY's direct control.

Carrier delays may occur due to weather, operational disruptions, transportation issues, peak-season volume, or other circumstances.

If your shipment appears to be delayed, please contact us at avinofy@gmail.com, and we will assist you in reviewing the available tracking information and, where appropriate, contacting the relevant carrier or fulfillment partner.

• Delivery Estimates

All delivery timeframes stated on our website are estimated timeframes rather than guaranteed delivery dates.

Actual delivery may vary depending on the product, inventory location, destination, carrier, and circumstances affecting transportation or fulfillment.

We encourage customers to review the estimated delivery information displayed for the specific product before completing their purchase.

• Returns and Refunds

Shipping-related issues do not replace or modify the terms of our Return & Refund Policy.

For information regarding eligible returns, refunds, exchanges, damaged products, and other return-related matters, please review our Return & Refund Policy.

Where a delayed shipment triggers rights under applicable law, AVINOFY will provide the customer with the applicable cancellation/refund options.

• Contact Us

For questions regarding shipping, order tracking, or delivery issues, please contact:

AVINOFY

Email: avinofy@gmail.com

We aim to respond to customer inquiries as promptly as reasonably possible.

AVINOFY — Quality Essentials for Everyday Life.